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Would you like to schedule time with a customer success team member or solutions engineer to address questions you might have about HackerRank? Below are links to schedule time with members of specific teams; to ensure you're reaching out to the most appropriate team, look at the common items cited listed below per team.
HackerRank’s Customer Success team
HackerRank’s Customer Success team is available to help you with common items such as:
- How to insert HackerRank into your recruiting workflow and best practices
- How to set up the best HackerRank candidate experience
- Review your Account Usage and provide recommendations
If you would like to book time with a Customer Success Specialist to discuss any topics such as those listed above, use the following booking links:
| Customer Success Specialist (North America) |
Customer Success Specialist (EMEA) | Customer Success Specialist (APAC) |
HackerRank’s Solution Engineering team
HackerRank’s Solution Engineering team is available to help you with common items such as:
- How to assemble tests and best practices
- How to search and navigate through the HackerRank library
- How to upload your custom questions to HackerRank
- How to review and understand assessment results
- Configuration of teams management
- Any other questions or issues you may have
If you would like to book time with a Solutions Engineer to discuss any topics such as those listed above, use the following booking links:
| Solutions Engineer (Technical Office Hours) (North America) |
Solutions Engineer (Technical Office Hours) (EMEA) |
Solutions Engineer (Technical Office Hours) (APAC) |