GDPR FAQs for HackerRank for Work

The General Data Protection Regulation (GDPR) is a new EU regulation that aims to improve privacy and provide greater control to customers over their personal information and how it is used.

We have brought together a collection of frequently asked questions on the new General Data Protection Regulation (GDPR)

GDPR FAQs

What is HackerRank's role in GDPR?

HackerRank for Work is a Data Processor as HRW processes data in the direction of customers, who are Data Controllers

What Types of Personal Information does  HackerRank collect?

Among the types of Personal Data that the HackerRank for Work collects, by itself or through third parties, there are Cookies, Usage Data, geographic position, email address, first name, last name, username, password, company name, and so on.

Certain data elements requested from customers could be mandatory without which it could be impossible for HackerRank to provide service to you while for non-mandatory data elements, you may choose not to provide the requested data without any consequences to the availability or the functioning of the Services.

What is HackerRank’s privacy policy?

We, at HackerRank, take Privacy issues seriously and want you to be familiar with things like the collection of data, data usage, disclosure of information, and so on. You can access HackerRank's detailed privacy policy over here.

How can I delete the data of a particular candidate?

Follow the below steps to delete a Candidate's profile.

• Log in as a Company Admin.

• Access the Candidates Page in HackerRank. 

• Search to find the candidate.

• Click the delete option.

• On clicking the Delete Profile option, you will get a warning message mentioning that the deletion of the profile of any candidate is an irreversible action. Click Yes to continue.

• Once a candidate's profile is deleted, you get the confirmation message on the screen, mentioning the same.

Note: Only company admins have the access to delete a candidate's profile.

How can I delete candidate data in bulk?

For the deletion of candidate data in bulk, you need to raise a request to support@hackerrank.com. You'll need to log in to the HackerRank platform in order to Submit a Request to our support team.

Alternatively, if you have a Customer Success Manager or Account Manager assigned to you, you may route the request through them. Once your request and the list of candidates to be deleted are received, HackerRank will anonymize the data within 14 days. You will be notified once the deletion is complete.

Can deleted data be reinstated?

No. Once candidate data is deleted, it cannot be reinstated.

How can I download candidate data?

HackerRank for Work offers three primary ways to download candidates' data.

• Download candidate data from a Test

• Download candidate data from a CodePair interview

• Download / Export candidate timeline

Learn more about downloading reports of candidate's test performance from our support articles: Downloading PDF and Excel Test reports and Viewing a Candidate's detailed Test report.

Learn more on how to download candidate data from a CodePair interview from our support article: Viewing a CodePair report.

You can export or download the candidate's data following the below steps.

• Go to the Candidates tab inside a Test. 

• Click on the vertical ellipsis menu on the right side of a candidate's attempt and click on Visit Profile.

• From the candidate’s profile page, click on the vertical ellipsis and select option Export Profile.

• Once you click on Export Profile, the candidate's data will get downloaded in a portable format.

Does HackerRank share candidate data with other third-party services?

HackerRank for Work does not share or distribute customer data except as provided in the contractual agreement between HackerRank and customer or as may be required by law. For more detail on our data sharing policy please refer to our Privacy Policy.

Does HackerRank maintain an audit trail of events?

HackerRank maintains an audit trail of all user events. You can retrieve the audit logs using our API. You can also raise a request to support@hackerrank.com or submit the same using our Support Request form. If you have a Customer Success Manager or Account Manager assigned to you, you can also route the request through them.

Does HackerRank allow a candidate who took a HackerRank test, to edit or delete their personal data or test attempt?

HackerRank for Work is a recruiting platform where recruiters conduct tests and coding challenges to hire developers. Companies or recruiters directly own the tests and HackerRank does not have any control over the same. For deletion or update of personal data or test attempts, the candidate needs to contact the company that administered the test directly.

Can a candidate who took a HackerRank test download their test data?

HackerRank for Work does not allow a candidate to download their test data directly. As a recruiting platform, we let companies administer coding challenges and help them with their interview process. Candidates need to contact the company that administered the test if they want to download their test data.