Set a Reply-to Email Address

Last updated: May 2, 2025

You can configure a universal reply-to email address in HackerRank for Work to streamline candidate communication. Candidate responses to test invitations and other communications will be sent to a shared inbox instead of individual recruiter email addresses.

Prerequisites

  • You must have permission to access Company Settings.

  • You must have a valid and active company email address to use as the reply-to address.

Configuring reply-to email address

To configure a reply-to email address:

  1. Log in to HackerRank for Work using your credentials.

  2. Select your profile icon in the upper-right corner.

  3. Select Settings from the drop-down menu.

  4. In the left panel, select Company Settings under the Company section.

  5. Scroll to the Set a Reply-to Email Address section.

  6. Select the Configure a universal reply-to email address checkbox.

  7. Enter a valid email address (for example, hiring@company.com) in the input field.

  8. Click Verify.

A verification email is sent to the provided address. Open the email and select the verification link to confirm the address. Once verified, all candidate replies will be directed to the configured email address.

Note: 

  • If you do not receive the verification email, click Resend Email to send another verification link.

  • If a reply-to email address is not configured, candidate responses are sent to the respective individual recruiter’s email address.